Shipping
Shipping to New Zealand
- FREE SHIPPING on all NZ orders over $200 - To qualify it must be a single transaction and after discounts are applied.
- Any order under $200 will be charged a flat rate of $9.
- Please allow 2-3 working days for delivery within NZ. Delivery times may vary during Christmas and New Years periods and public holidays.
Shipping to Australia
- $25 AUD Flat rate Shipping to Australia
- Please allow 4-10 working days from day of dispatch for delivery within Australia. Delivery times may vary. Please note any delivery delays are out of our control once it’s left our warehouse.
Shipping Policy
We will endeavour to ship your goods within 24 business hours of receiving your order confirmation. You will receive another notification when your order has shipped. This will contain your tracking details. To ensure you receive your goods as quickly as possible please make sure you enter your shipping address correctly as we will be unable to alter once dispatched.
We do not ship on weekends or public holidays. Any orders placed late Friday or over the weekend will be sent first thing Monday morning.
Once shipped, the goods become your property and therefore responsibility. In the rare case that a product arrives damaged, or is misplaced, it is your responsibility to liaise with the shipping agent responsible. No refunds or replacements will be given for products missing or damaged in transit. However we are happy to provide you with all the necessary information to make your claim with the courier company.
Please note any purchases outside NZ may incur customs taxes and duties. Bossy is not responsible for any of these charges incurred on delivery in your country.